Review, rant and complaint.
Ladies, please do not purchase items from iheartredcherry.com.
They are just out to cheat your money! I am not the only one to complain about their lousy business skills and customer service.
View this youtube video for more information.
I placed an order with them on the 6th of Sep and I only managed to receive half of my order ONE MONTH later! It has been more than 2 weeks since I first received half of my order. I emailed them recently asking where is the half, they said that my order was split into 2 packages and that both packages were sent out AT THE SAME TIME. Okay, if that is the case, why have I only received one package so far? I mean, if both were really sent out at the same time, shouldn't I receive both at roughly the same time too? It has been more than 2weeks since the 1st package, why on earth is the 2nd package taking a much longer time to arrive? It just doesn't make sense.
I have filed a dispute with Paypal, requesting for a refund from the seller. However, the seller, some vietnamese person, refused to give me a partial refund. He said that I am not eligible for a refund because I did not purchase insurance or signature confirmation for the order. Also, if I wanted to replace the missing items, he will be able to replace them for me at a discounted price. In other words, he wants me to PAY HIM FOR THE MISSING ITEMS! WTF?!?!
What kind of lousy customer service and business practice is that?! GAHHH! I am so sick and tired of such lousy assholes! They are just out to cheat their customers' money! They have absolutely no idea what customer service is! They ought to be thrown into jail for fraud!
Such "companies" are just out to take advantage and bully their customers. They believe that their customers have no knowledge of the law and therefore, are easy prey. I hope and pray that someone will sue them, just to FUCK THEM UP!
DO NOT BUY FROM iheartredcherry.com. DO NOT DO BUSINESS WITH TUAN NGUYEN! I hope this person and his/her family will ALL BURN IN HELL!